Welcome to Self Service
We’re making it easier for you with our 24/7 online services.
We are committed to protecting your privacy. When you request a service from us, such as supply of electricity, we may collect information about you. Your information will be used and disclosed as set out in our Privacy Statement.
Report a Problem
Faulty street light
Trees growing in powerlines
Graffiti/vandalism
Network damage
Self-Meter Read
If we visited your property and left a card as access to your meter was restricted or unavailable, submit a self-meter read.

Notifications
Subscribe or manage changes to receive notifications for power outages and other services
COMING SOON! THIS NEW SERVICE WILL BE AVAILABLE DECEMBER 2019
Track Service Orders
Track Service Orders
Connection Application
Submit a Connection Application to connect a new premises to Ergon Energy’s distribution network or to make an alteration to an existing connection (including solar, micro-embedded or embedded generators).
Make a Claim
Submit a claim application for loss or damage.